Getting Started

Pickup Instructions

Everything you need to know about collecting your Starlink

Watch: How to pick up your Starlink

Pickup Location

Oakland, California

Near the intersection of Richmond Blvd and Frisbie St

The exact address and directions will be provided in your confirmation email once your booking is approved. Look for the secure locker system at this location.

Exact address and Google Maps directions will be sent with your booking confirmation.

Locker Access

How to Pick Up Your Starlink:

  1. Once your booking is approved, you'll receive an email with a one-time access code
  2. Go to the secure locker at the address provided in your confirmation email
  3. Enter your access code on the locker keypad
  4. Retrieve your Starlink equipment and all accessories from the locker

The access code is valid for 24 hours from your rental start date. Keep this code secure and do not share it with others.

Return Instructions

How to Return Your Starlink:

  1. At the end of your rental term, return to the locker location
  2. Place all equipment securely in the carrying case
  3. Use the return shoot at the top of the locker to drop off the equipment
  4. You'll receive a confirmation email once the return is processed

⚠️ Please ensure all equipment is returned by your rental end date to avoid late fees. The return shoot is available 24/7 for your convenience.

Access Hours

24/7 Self-Service Access

The secure locker system is available around the clock. You can pick up and return your Starlink equipment at any time that's convenient for you using your one-time access code.

Contact Information

Phone: (510) 457-1295

Feel free to call if you have any questions or need to reschedule your pickup time.

Important Reminders
Please review before pickup

✓ Inspect all equipment before leaving - report any damage immediately

✓ Return the equipment in the same condition by your end date

✓ Late returns may incur additional charges